Assistant General Manager

Hendersonville, Tennessee

Company Description

Birdie Bros is an indoor golf facility/restaurant hybrid located in Hendersonville, TN. Our mission is to provide the best combination of golf simulators and dining experience in Middle Tennessee.


Role Description

Birdie Bros is seeking an Assistant Manager for our Hendersonville location. This is a full-time, on-site role. Responsibilities include managing daily operations of the facility, training and supervising staff, ensuring customer satisfaction, monitoring inventory and ordering supplies, handling customer complaints, and planning events. The Assistant Manager will report to the General Manager and work collaboratively with other managers.


Qualifications

  • At least 2 years of experience in a managerial role in the hospitality or entertainment industry
  • Excellent leadership and communication skills, and the ability to foster a positive team environment
  • Demonstrated ability to manage multiple projects/deadlines simultaneously and maintain professionalism under pressure
  • Working knowledge of restaurant operations and point-of-sale systems
  • Ability to analyze financial reports, and make data-driven decisions to improve business performance
  • Exceptional customer service skills and experience resolving customer complaints
  • Bachelor's degree or higher in Business Administration or a related field, or equivalent work experience